Here is a recent conversation that I had with an LG representative:
12:04 PM MikeP: Hello, Rick. Can I help you with anything today?
12:05 PM Rick: Hi, I wanted to know if there was any news on a software update for the Optimus Pad. It feels as if those of us that chose to go with LG are being left behind as we watch all other (cheaper) android tablets get their updates to 3.1
12:06 PM MikeP: One moment please I will verify that for you.
12:06 PM Rick: Yep, thanks
12:10 PM MikeP: At the moment there are no updates that apply to the optimus pad which are in 3.1 the 3.1 update only includes updates for certain products where elements needed updating so it does not mean that 3.1 will apply to all products.
12:11 PM Rick: So if I'm understanding correctly, then this means that everyone that payed easily over 600-700$ for your product are getting a kick in the balls as you won't support a 3.1 update?
12:12 PM MikeP: This unit doesn't need 3.1 is what it means.
12:13 PM Rick: 3.1 brings many new features to Honeycomb tablets as well as bug fixes. As a consumer of your product, I would expect for this to be available to me as it is to customers who have purchased, for example, a Motorola Xoom
12:14 PM Rick: My lack of USB support, lack of resizable widgets as well as lack of a few other features disagrees with not needing an update.
12:14 PM MikeP: If you would like to make an official complaint please contact 1 888 542 2623 with your model and serial number.
12:15 PM Rick: Thank you for your time and I really do hope that in the future LG will show a bit more support towards their customers. Have a good day.
12:04 PM MikeP: Hello, Rick. Can I help you with anything today?
12:05 PM Rick: Hi, I wanted to know if there was any news on a software update for the Optimus Pad. It feels as if those of us that chose to go with LG are being left behind as we watch all other (cheaper) android tablets get their updates to 3.1
12:06 PM MikeP: One moment please I will verify that for you.
12:06 PM Rick: Yep, thanks
12:10 PM MikeP: At the moment there are no updates that apply to the optimus pad which are in 3.1 the 3.1 update only includes updates for certain products where elements needed updating so it does not mean that 3.1 will apply to all products.
12:11 PM Rick: So if I'm understanding correctly, then this means that everyone that payed easily over 600-700$ for your product are getting a kick in the balls as you won't support a 3.1 update?
12:12 PM MikeP: This unit doesn't need 3.1 is what it means.
12:13 PM Rick: 3.1 brings many new features to Honeycomb tablets as well as bug fixes. As a consumer of your product, I would expect for this to be available to me as it is to customers who have purchased, for example, a Motorola Xoom
12:14 PM Rick: My lack of USB support, lack of resizable widgets as well as lack of a few other features disagrees with not needing an update.
12:14 PM MikeP: If you would like to make an official complaint please contact 1 888 542 2623 with your model and serial number.
12:15 PM Rick: Thank you for your time and I really do hope that in the future LG will show a bit more support towards their customers. Have a good day.